At NoCaptchaAI ("we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and disclose your information when you access our website, use our API services, or use the NoCaptchaAI browser extension for Chrome, Edge and Firefox. Data handled specifically by the browser extension is described in Section 8.


1. Information Collection

We collect information to provide better services to all our users. The types of information we collect include:

  • Account Information: When you register, we collect identifiers such as your email address and an encrypted password.
  • Usage Data: We automatically log information about your interactions with our API, including IP addresses, request timestamps, and task types, to monitor service health and prevent abuse.
  • Payment Information: All financial transactions are processed by our third-party payment processors (e.g., Stripe, Coinbase). We do not store full credit card numbers on our servers.

2. Use of Information

We utilize the collected data for the following legitimate business purposes:

  • To provision and maintain your access to the API.
  • To analyze system performance and optimize our solving algorithms.
  • To send you important service updates, security alerts, and administrative messages.
  • To detect, prevent, and address technical issues or fraudulent activities.

3. Data Sharing & Disclosure

We do not sell your personal data to third parties. We may share your information in the following limited circumstances:

Service Providers: We use third-party providers only for defined purposes, and they may access data solely to perform those tasks on our behalf. They are contractually barred from using it for any other purpose.

  • Payment processing: Stripe and Coinbase. They receive the billing details needed to take payment; we do not store full card numbers.
  • Infrastructure hosting: the providers that run our servers and network.
  • IP lookup (browser extension only): httpbin.org, a third-party service that echoes back the public IP address of the request. It is contacted only when you actively use the extension's proxy checker, so that we can tell you whether your configured proxy is changing your IP. See Section 8.2.

Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Retention & Handling

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We maintain usage logs for a period of 90 days for debugging and security auditing, after which they are permanently deleted or anonymized. The same 90-day period applies to solve records generated by the browser extension, as described in Section 8.

Data in transit is encrypted with TLS. Access to stored data is restricted to the systems and personnel that need it to operate the service, and it is not used for any purpose beyond those described in Section 2.

5. Your Privacy Rights

Depending on your jurisdiction, you may have some or all of the following rights over your personal data. We honor these requests for all users regardless of location:

  • Access & Portability: Obtain a copy of the personal data we hold about you in a portable format.
  • Rectification: Correct inaccurate or incomplete information.
  • Restriction & Objection: Limit or object to certain processing of your data.
  • Erasure (Right to be Forgotten): Request deletion of your personal data, as described below.

6. Account Deletion & Data Erasure

You can permanently delete your account at any time from the "Danger Zone" in your dashboard settings, or by emailing privacy@nocaptchaai.com. When you delete your account, we deactivate it, revoke your API credentials, and erase or irreversibly anonymize the personal data associated with it. We may retain a limited subset of records where required for legal, tax, fraud-prevention, or security reasons, and only for as long as necessary before secure deletion. Deletion is irreversible; any remaining balance or credit is forfeited.

7. California Rights, "Do Not Sell or Share" & Global Privacy Control

NoCaptchaAI does not sell your personal information for money. To the limited extent that website analytics or advertising technologies could be considered "sharing" under the California Privacy Rights Act (CPRA), you may opt out at any time on our Do Not Sell or Share My Personal Information page or through our cookie preferences panel.

We recognize and honor the Global Privacy Control (GPC) signal. If your browser or a privacy extension transmits a GPC signal, we automatically treat it as a valid request to opt out of the sale and sharing of personal information for that browser — no further action is needed. We do not discriminate against users who exercise their privacy rights.

8. Browser Extension

This section describes data handled by the NoCaptchaAI browser extension for Chrome, Edge and Firefox. Sections 1–7 continue to apply to your account, the API and the website.

8.1 What the extension collects

DataCollected whenWhyWhere it goesRetention
Visited URL / website URL — the full URL of the page containing the CAPTCHAOnly when a supported CAPTCHA is detected and a solve is attemptedSeveral CAPTCHA providers bind the returned token to the originating page URL; the solve fails without itapi.nocaptchaai.com, and backup1.nocaptchaai.com or backup2.nocaptchaai.com on failover90 days
Host name / domainOnly when a solve is attemptedIncluded as part of the page URL above; used for solver reliability diagnosticsapi.nocaptchaai.com90 days
CAPTCHA challenge content — challenge images, grid tiles, audio clips and the question text rendered inside the CAPTCHA widgetOnly when a solve is attemptedThis is the challenge our model solvesapi.nocaptchaai.comNo longer than the 90-day usage-log period described in Section 4
Challenge type identifierOnly when a solve is attemptedRouting the task to the correct solverapi.nocaptchaai.com90 days
API keyWith every solve requestAuthentication and credit accountingapi.nocaptchaai.comDuration of the account
IP addressOnly when you use the proxy checkerTo show your current IP and confirm whether a configured proxy is changing ithttpbin.org, a third-party IP-lookup serviceNot retained by us

8.2 Optional proxy and User-Agent tools

The extension includes optional tools for checking and applying proxies and for changing the browser User-Agent string. They are inactive unless you configure them.

  • Proxy. If you enter proxy details, the extension applies them as your browser's proxy setting. While active this routes your browser traffic through the proxy server you specified. NoCaptchaAI does not operate that server, does not receive the traffic passing through it, and does not transmit your proxy credentials to us — they are held in local browser storage on your device. Any proxy operator you configure can observe the traffic you send through them; choose proxies you trust.
  • User-Agent. If you select a User-Agent, the extension sends that value instead of your browser default on requests it modifies. The value never leaves your device.
  • IP checks. To report whether a proxy is working, the extension requests your public IP from an IP-lookup service (httpbin.org). This request is made only when you actively use the proxy checker — it does not run in the background or on browser startup.

8.3 What the extension does not collect

  • We do not collect your general browsing history. No webpage URL, page content, or CAPTCHA data is transmitted from pages where no supported CAPTCHA is being processed.
  • The extension inspects pages in order to detect supported CAPTCHA widgets. Inspecting a page and transmitting data are separate things; only the latter sends anything from your browser.
  • We do not read or transmit page content outside the CAPTCHA widget — no form fields, no passwords, no page text, no cookies.
  • We do not read your clipboard. The paste button acts only on a paste you initiate yourself inside the extension popup.
  • We do not collect keystrokes, financial information, health information, or personal communications.
  • The extension contains no analytics, telemetry, advertising or tracking SDK, and does no device fingerprinting.
  • We do not sell, rent, or transfer extension data to third parties for their own purposes.

8.4 Why the extension needs access to all sites

CAPTCHA challenges can appear on any website, so the extension cannot know in advance which hosts it needs. Broad host access is used solely to detect supported CAPTCHA widgets on the page you are viewing.

8.5 Chrome Web Store User Data Policy compliance

NoCaptchaAI's use and transfer of user data received through the browser extension complies with the Chrome Web Store User Data Policy, including its Limited Use requirements. We use that data only as necessary to provide, secure, maintain, and improve the extension's disclosed functionality.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at privacy@nocaptchaai.com or our Data Protection Officer at dpo@nocaptchaai.com.